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A Helpful Guide Regarding Student Holds

Student Hold Types, Reasons, Contacts, and Registration Impacts
Hold TypeDepartmentReasonContactHold Impact
Not Cleared to Register (BU)Student AccountsStudent has an outstanding balance due on their bill between $500–$2,999.Office of Student Accounts: studentaccounts@umsv.eduPrevents registration, participation in the housing lottery, and participation in Commencement and other activities.
No Method of Payment (NP)Student AccountsStudent has an outstanding balance due on their bill above $3,000.Office of Student Accounts: studentaccounts@umsv.eduPrevents registration, access to residence halls and rooms, use of meal card, and participation in the housing lottery, Commencement, and other activities.
Academic Advisor Hold (AA)Academic AffairsStudent must meet with an advisor before registration.Faculty Advisor: see Self-Service or Navigate for infoPrevents registration.
Admission Hold (AH)AdmissionStudent did not submit final official high school transcript or proof of high school graduation.Office of Admission: admissions@umsv.eduPrevents registration and NYS TAP financial aid certification.
Probation Contract Hold (PC)Academic Affairs / UMSV Advising CenterStudent must complete an Academic Success Agreement.Professional Advisor: see Self-Service or Navigate for infoPrevents registration.
Dean’s Academic Hold (DA)Academic Affairs / Seton CollegeStudent must complete an Academic Success Agreement or meet with the Dean regarding academic dishonesty.Dean of the Undergraduate College: deanofundergraduatecollege@umsv.edu

Dean of Seton College: deanofsetoncollege@umsv.edu

Prevents registration and other campus activities.
FAFSA or TAP Application Hold (FA)Financial AidStudent must complete and submit FAFSA or TAP applications.Office of Financial Aid: financialaid@umsv.eduPrevents registration and participation in the housing lottery.
Registrar Hold (RH)RegistrarStudent must contact the Office of the Registrar. Reasons may vary.Office of the Registrar: registrar@umsv.eduPrevents registration, enrollment verification, and transcript release.
Declare Major Hold (DM)Registrar / UMSV Advising CenterBy the end of a student’s sophomore year, student must declare a major and complete the Major Declaration form.Professional Advisor: see Self-Service or Navigate for infoPrevents registration and disbursement of NYS TAP funds (if an eligible NYS resident).
Nurse and Immunization Hold (NH)Student AffairsStudent did not submit immunization records.Office of Student Affairs: immunizationrecords@umsv.eduPrevents registration and readmission.
KnowBe4 Cybersecurity Hold (IT)Information TechnologyStudent did not complete KnowBe4 training.Computer Services: ithelp@umsv.eduPrevents registration and a monetary fine will be applied.
Vector Training Student Hold (VT)Wellness CoveStudent did not complete Vector training.Wellness Cove: teamease@umsv.eduPrevents registration and a monetary fine will be applied.
Dean of Students Hold (DH)Student AffairsStudent has a conduct-related issue.Office of Student Affairs: studentaffairs@umsv.eduPrevents registration and access to meal monies and the residence halls and rooms.
Dean of Students Hold (HH)Residence LifeStudent must contact the Office of Housing and Residence Life.Office of Housing and Residence Life: reslife@umsv.eduPrevents access to meal monies and the residence halls and rooms.
SAP Revoked Hold (SA)Financial AidStudent has had federal aid revoked. Student may appeal decision and, if approved, will receive aid.Office of Financial Aid: financialaid@umsv.eduStudent must find an alternate method of payment or registration will be prevented.