Student Technical Support
If you have computer hardware problems that are not Internet connection-related you may need to contact the manufacturer of your machine—or the reseller—depending on the type of warranty you have purchased with it. If you wish, out of warranty computers can be serviced at neighborhood stores.
Technical Support Numbers
The following are support numbers for the most commonly-used computer companies and addresses with telephone numbers of nearby computer stores:
| Vendor | Phone Number |
|---|---|
| IBM | 1 (800) IBM – 4YOU |
| GATEWAY | 1 (800) 846 – 2301 |
| DELL | 1 (800) WWW-DELL |
| COMPAQ | 1 (800) 652-6672 |
| HEWLETT PACKARD (HP) | 1 (800) HP-INVENT |
| SONY | 1 (888) 476-6972 |
| TOSHIBA | 1 (800) 457-7777 |
| APPLE | 1 (800) MY-APPLE |
Computer Support Stores
Contact information for stores near campus is listed below for your convenience:
- RIYC Computers Inc.
660 E 233RD St
Bronx, NY 10466-2802
Phone: (718) 325-0932 - NBI Computer Service
6495 Broadway Apt 4T
Bronx, NY 10471
Phone: (718) 549-1463 - Beacon Computers Inc.
38 Rumsey Rd
Yonkers, NY 10705-1622
Phone: (914) 375-5400 - Microsys Computer
275 W 231ST St
Bronx, NY 10463-3903
Phone: (718) 543-3364 - Staples
5680 Broadway And W. 234th St
Bronx, NY 10463
Phone: (718) 884-6544 - BestBuilt Computers
1030 Morris Park Ave.
Bronx, NY 10461
Phone: (718) 409-9135
Resources for Crashed Hard Drives
The following are the Internet addresses for two of the most commonly used companies that specialize in data recovery from crashed hard drives:
- http://drivesavers.com
- http://salvagedata.com/ – check out their special pricing for Dell customers.
- http://www.ecodatarecovery.com/