Student Technical Support
If you have computer hardware problems that are not Internet connection-related you may need to contact the manufacturer of your machine—or the reseller—depending on the type of warranty you have purchased with it. If you wish, out of warranty computers can be serviced at neighborhood stores.
Technical Support Numbers
The following are support numbers for the most commonly-used computer companies and addresses with telephone numbers of nearby computer stores:
| Vendor | Phone Number |
|---|---|
| IBM | 1 (800) IBM – 4YOU |
| GATEWAY | 1 (800) 846 – 2301 |
| DELL | 1 (800) WWW-DELL |
| COMPAQ | 1 (800) 652-6672 |
| HEWLETT PACKARD (HP) | 1 (800) HP-INVENT |
| SONY | 1 (888) 476-6972 |
| TOSHIBA | 1 (800) 457-7777 |
| APPLE | 1 (800) MY-APPLE |
Computer Support Stores
The following local businesses provide computer and technology repair services. Students are encouraged to contact the business directly to confirm services, pricing, and hours before visiting.
- Apple Ridge Hill
143 Market Street
Yonkers, NY 10710
Phone: (718) 325-0932
Genius Bar support for Mac, iPhone, iPad, and other Apple products, including troubleshooting, hardware service, screen replacement, and account assistance. - Best Buy/Geek Squad
171 W. 230th Street, Suite 103
Bronx, NY 10463
Phone: (718) 530-7720
Computer and tablet repair, diagnostics, setup, data recovery, and other technical support services. - Micro Center
750-A Central Park Avenue
Yonkers, NY 10704
Phone: (914) 423-4905
Computer and laptop repair, hardware upgrades, virus removal, data recovery, Apple repair, custom PC building, and other technical support services. - Staples Tech Services
5680 Broadway and W. 234th Street
Bronx, NY 10463
Phone: (718) 884-6344
PC and laptop troubleshooting and repair, computer setup, tune-ups, virus removal, and other technology services. - Ytech Phone & Computer Repair 3
145 W. 231st Street
Bronx, NY 10463
Phone: (929) 606-0455
Computer, phone, and tablet repair and related technology services.
Please note that these businesses are independent service providers and are not affiliated with or endorsed by the University of Mount Saint Vincent.
Resources for Crashed Hard Drives
The following are the Internet addresses for two of the most commonly used companies that specialize in data recovery from crashed hard drives:
- http://drivesavers.com
- http://salvagedata.com/Â – check out their special pricing for Dell customers.
- http://www.ecodatarecovery.com/